Task classification by ETHORITY. Check the product’s documented scope against your task.

Quotes: 'Hugo is not trained on all conversations from your Crisp inbox'; 'does not reuse other customers' messages as a general training source'. Sub-processor list: third-party LLMs 'Processed transiently, not retained'. Crisp's own model training use and opt-out not stated; the customer-data training finding already 'own use not stated'.

USD list prices.

Quote: 'Customers can consent to participate in service improvements through a rigorously controlled process'; default opted out per MSA; data 'sampled and fully anonymized' before training. Third-party LLM training not addressed.

BYO LLM from https://help.genesys.cloud/announcements/genesys-cloud/agent-copilot-support-for-customer-provided-llms/.

Platform-level scope; confirm AI-feature coverage. C5 is an attestation.

Screen-recording limit from https://help.genesys.cloud/?p=360248; language notes from https://help.genesys.cloud/articles/genesys-cloud-supported-languages/. No accuracy limitations documented on pages read.

USD starting price.

Fin CX Models trained on de-identified production Fin conversation logs; opt-out via Settings > Workspace > Security, processed within 30 days. Auto-excluded: BAA, EU/AU hosted workspaces, prior opt-outs, some negotiated contracts, trials. Third-party providers contractually barred from training (security page). Quote: 'used solely to improve model performance for our AI Products.'

Channels from https://intercom.com/help/en/articles/7837535-fin-faqs. Zendesk not named on pages read.

Redaction/testing limits from https://www.intercom.com/help/en/articles/10213899-intercom-ai-products-a-guide-for-customer-legal-and-security-teams.

List prices for the named editions.

The statement covers third-party models. Ask how Salesforce's own models handle your data.

Pricing page: https://www.salesforce.com/agentforce/pricing/ ; service page: https://www.salesforce.com/service/ai/ ; Agent API: https://developer.salesforce.com/docs/ai/agentforce/guide/agent-api-considerations.html

Provider documentation; confirm the certificate scope and issuer. SOC reports are attestations.

Agent API constraints: https://developer.salesforce.com/docs/ai/agentforce/guide/agent-api-considerations.html. Service AI page: 'Includes a limited number of generative credits.' No accuracy/hallucination limitation statement found on reviewed pages.

List prices for the named editions.

The statement covers third-party models. Ask how Salesforce's own models handle your data.

Pricing page: https://www.salesforce.com/agentforce/pricing/ ; service page: https://www.salesforce.com/service/ai/ ; Agent API: https://developer.salesforce.com/docs/ai/agentforce/guide/agent-api-considerations.html

Provider documentation; confirm the certificate scope and issuer. SOC reports are attestations.

Agent API constraints: https://developer.salesforce.com/docs/ai/agentforce/guide/agent-api-considerations.html. Service AI page: 'Includes a limited number of generative credits.' No accuracy/hallucination limitation statement found on reviewed pages.

Docs: 'You are subject to the terms of the Generative AI model providers to which you are connecting.' Cognigy's own use of customer data for training not addressed in Gen-AI docs, data-protection docs (https://docs.cognigy.com/ai/deploy/endpoints/data-protection-and-analytics/) or AppFoundry GTC PDF. Trust centre body did not render.

LLM list from https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/generative-ai. Also offered on Genesys AppFoundry (GTC PDF) and NiCE CXone shared clusters.

Ongoing voice-agent use.

Stripe listed only under Managed services (not in Agent Studio). Integration methods: SIP, Signal API, HTTP APIs via conv.api, MCP, PSTN forwarding.

'the more than 1,200 available on the Marketplace'

Task classification by ETHORITY. Check the product’s documented scope against your task.

Support seats and Agentic AI credits are different products and billing units. A conversation is billable when AI retrieves information or executes an action; confirm the applicable contract.

The page has Monthly and Annual controls; this capture does not establish the selected billing term for the displayed figures. Confirm term, currency and AI Agent Credit price for your scope.

Pricing, AI contact center page and sub-processor page state no EU region. AI training help: data stored on 'the same Google Cloud Platform that powers Dialpad'.

The article uses regional opt-in/opt-out wording and separately requires explicit consent for GDPR training. Confirm the initial setting, consent and eligible data for your account.

SOC 2 is an attestation. HIPAA, GDPR, CPRA and LGPD are laws; confirm certificate scope separately.

Freshdesk plan prices in USD.

Action quotas follow the Freshdesk pricing page.

Freshworks CRM support article notes some AI suggesters run only in US data centres for IND/MEC/AUS customers (https://crmsupport.freshworks.com/support/solutions/articles/50000011796-data-processing-for-similar-tickets-and-canned-responses) - applies to Freshworks CRM features, not confirmed for Freshdesk.

Task classification by ETHORITY. Check the product’s documented scope against your task.

Nia FrontDesk FAQ: 'You can cancel the product monthly.' No billing unit (per number, per minute) stated on intelligent-assistant, FAQ, AI Bots or Nia FrontDesk pages.

FAQ: 'SaaS in German data centers' or self-hosting. Security page: 'georedundant data centers in Germany'. AI Bots page: 'Hetzner's ISO-27001 certified servers in Nuremberg'. Note: external LLMs (OpenAI/Azure) may be used in cloud deployments; their processing location not stated.

FAQ: 'The embedded AI models are not trained with customer data.' Use of data by external LLM providers (OpenAI, Microsoft Azure) not addressed.

C5 page: 'NFON has received a C5 attestation (Type 1)'; scope, auditor, date, validity not stated; AI/bots not named in scope. Security page says attestation 'from the German Federal Office for Information Security (BSI)'. ISO 27001 cited only for host Hetzner's servers — host certificate, not NFON's. GDPR badge is a law, excluded.

FAQ: AI features 'are exclusively available with cloud deployments'; '100 VM limit', oldest deleted. Nia FrontDesk page: 'does not replace Noperatorpanel'. AI Bots page: 'AI can make mistakes' handled via validation and fallback.

Task classification by ETHORITY. Check the product’s documented scope against your task.

Not a listed gap; added for context.

'discounts as you scale'; voice costs separate.

The no-training statement covers named speech providers. Your own LLM connected by WebSocket has separate terms.

Company-level documents; confirm ConversationRelay coverage, issuer and validity. SOC 2 is an attestation. HIPAA eligibility requires appropriate configuration and a BAA; HIPAA, GDPR and CCPA are laws.

No max-session or regional limits listed. Do not put PCI data in welcomeGreeting, hints, Parameters or handoffData. Voice cost separation from https://www.twilio.com/en-us/products/conversational-ai/pricing.