GitLab's agent layer for GitLab.com, Self-Managed and Dedicated where agents and flows turn issues into merge requests, review code and fix CI/CD pipelines, billed via GitLab Credits.
“Beta features that don't consume credits can change to generally available with usage billing at any time”; some agents/flows beta or experimental; “In GitLab 18.9 and earlier, you cannot use the Agent Platform with the GitLab Duo Enterprise add-on”
$1 per credit on-demand; e.g. on GitLab-managed models one credit covers 4 Code Review Flow executions; Premium/Ultimate credited $12/$24 per user per month (“for a limited time”)
ISO/IEC 27001:2022 (GitLab.com, GitLab Dedicated); ISO/IEC 27017:2015 and 27018:2019 “compliance”; SOC 2 Type 2 report (Security, Confidentiality, Availability) for GitLab.com and Dedicated; CSA STAR
Company/SaaS-level, not Agent-Platform-specific; SOC 2 is an attestation; auditor not named in text (certificate links point to Schellman directory – not verified); GDPR is a law, not a certification
Additional data conditions
Subprocessors and underlying models
Anthropic Claude, OpenAI GPT-5 variants, Mistral, Meta Llama (admin-selectable); Fireworks AI; models on Amazon Bedrock and Gemini Enterprise Agent Platform; self-hosted models for Self-Managed
Docs feature table lists “Anthropic Claude Sonnet 4” as the LLM; GA blog lists multiple vendors
Retention and deletion
Zero data retention with Fireworks AI; Anthropic/OpenAI models “subject to limited vendor-side data retention”; chat/workflow history on GitLab.com kept “for anti-abuse purposes”; prompt caching cannot be turned off for OpenAI models
Ask the provider which data region applies to your account.
Ask the provider which retention and deletion terms apply, including when the contract ends.
Cost per accepted outcome
Editable hypothetical example · not provider pricing or measured performance. Use this monthly worksheet to test your own quote and quality assumptions.
/ accepted outcome
accepted outcomes / month
5,000 tasks × 80% = 4,000 accepted outcomes per month. Higher entered costs raise unit cost; more accepted outcomes spread the same cost over more results.
Formula: entered monthly costs ÷ (monthly tasks × acceptance % ÷ 100). The numerator includes only the costs you enter. Add applicable licence, usage, integration, human review and rework costs yourself; this is not automatically a fully loaded estimate or a vendor billing model. Capacity released is not realized financial value.
Inputs stay in this browser tab’s session, including reload and language changes. They are not added to the page URL. Continuing prepares an unsent enquiry draft.
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®