Beam AI runs enterprise AI agents on graph-based workflows that mix fixed steps with LLM nodes, pausing at consent nodes for human approval and drawing on 1,500+ prebuilt connectors.
Count from https://beam.ai/platform/agentic-automation and agent-os
Limitations
Terms s.10.2: "All information on the Services shall not constitute a guarantee for the quality of the Services" unless expressly agreed; s.8.5 puts risk that Applications meet requirements on the customer
No public pricing page found; unit itself not published
Data and controls
Where data is stored
Data security annex: hosting on AWS, Microsoft Azure, Google Cloud; regions EEA, United States, Australia/New Zealand; customer data hosted in region tied to the customer's Beam account; AI inference in matching region "where regional processing is available and configured"
The provider’s own sources say different things here. Contradiction: privacy policy s.4.3 says "Our servers are located in Europe" (https://beam.ai/legal/privacy-policy); /platform says "Beam is hosted in the EU"; homepage lists "EU data residency". Specific cloud regions (e.g. Frankfurt) not named
Consistent with data-security page (inputs/outputs not used to train shared or public models) and Agent OS page "Data sent to LLMs is not used for training." Terms s.6.4 permit anonymised aggregated analytics from customer data for product enhancement
Certificates and audit reports
Provider claims only: homepage "SOC 2 Type II certified and GDPR compliant"; /platform "With ISO 27001 and SOC Type II certifications". No auditor, scope or report period published on pages read
The provider’s own sources say different things here. SOC 2 is an attestation, not a certification; GDPR is a law. Inconsistent across own pages: agentic-automation page says only "SOC 2 compliant, GDPR ready"; data-security page names no ISO/SOC report. Not registry-verified. HIPAA, NYC LL144 bias audit also listed on homepage
Sub-processors: AWS, Microsoft Azure/Azure OpenAI, Google Cloud Platform, Nango, New Relic. LLM providers: Azure OpenAI, Google Gemini, Amazon Bedrock (Anthropic via Bedrock). BYOM: Agent OS is model-agnostic incl. "custom fine-tuned models" with your own endpoint and API key
BYOM and model list (OpenAI GPT-4/4o, Claude, Gemini, Llama) from https://beam.ai/platform/agent-os
Retention and deletion
Account deletion: data "scheduled for permanent deletion from our production systems within 30 days"; encrypted backups removed within 90 days; after contract end customer data deleted from production, controlled systems and backups within 90 days; deletion record on request
30/90-day figures from privacy policy s.4.6 (https://beam.ai/legal/privacy-policy); 90-day post-termination from data-security page, which contains a stray heading "Add the 90-day deletion period" (drafting artefact)
Export
Terms s.13.5: customer may export its data "until the end of the Contract" in a standard format; Beam then deletes remaining data
Azure/AWS/on-prem wording from https://beam.ai/platform
Organisation fit
Signals: "the complete automation platform for enterprises"; used by "Fortune 500 companies and scale-ups"; named customers incl. Volkswagen Group, Porsche, Zurich
Website language selector only; product UI/agent language support not stated
Human review controls
Modes: fully autonomous, human-in-the-loop, hybrid; "Consent nodes pause for human approval"; "Centralized Inbox for all pending approvals"; "Auto-retry triggers when scores drop below threshold"
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