Zeta Alpha's platform is an enterprise search and agent system for R&D-heavy industries, combining fine-tuned embeddings, keyword filters and reranking over private data, deployable in customer VPC or on-premise.
From docs navigation; no connector count stated. Industry systems from platform page.
Limitations
SharePoint connector: client-secret auth skips incremental permission updates and fails on list items; OneNote has no change feed and rendering needs username/password source; password-protected OneNote sections ingested by title only; SLAs vary by managed vs self-hosted
SharePoint: Azure app registration with certificate credentials (recommended); Sites.FullControl.All for list permissions; delegated Notes.Read.All with admin consent for OneNote; customer VPC or on-prem infrastructure for self-hosting
Open Access AI Search free; Personal AI Assistant EUR 20/user/month billed annually (free for students/academics); Team and AI Enterprise Search: price on request
Enterprise platform (the offering) has no public price.
Data and controls
Where data is stored
Customer VPC (AWS, Azure, GCP) or on-premise; partner offering with OEDIV runs in OEDIV's German data centres; Zeta Alpha-managed hosting location not stated
Privacy policy names no sub-processors; OEDIV post: 'leading sovereign AI models', unnamed. Bring-own model not explicitly stated.
Retention and deletion
Incremental crawls pick up deleted documents; personal data kept as long as needed for purposes and legally required; no product-specific retention period stated
Deleted-document sync from SharePoint connector docs. Privacy policy covers website/personal data generally.
Export
Privacy policy: users may 'export your personal data to another service' on request to privacy@zeta-alpha.com; API integration in Enterprise plan; product data export function not described
Pricing page: Enterprise 'option to host on premise'.
Organisation fit
Free open-access search and self-serve Personal plan; Team and Enterprise via sales/demo; targets industrial R&D knowledge teams (chemistry, engineering, life sciences); German Mittelstand via OEDIV
Yes: 'Document-level ACLs are ingested and enforced at retrieval time.' SharePoint connector detects permission-only changes and maps Entra groups, users and site groups
Connector docs: client-secret sources skip incremental permission updates; item-level list permissions not applied.
Questions for the provider
Ask the provider for applicable certificates and attestations, including their scope and validity.
Cost per accepted outcome
Editable hypothetical example · not provider pricing or measured performance. Use this monthly worksheet to test your own quote and quality assumptions.
/ accepted outcome
accepted outcomes / month
5,000 tasks × 80% = 4,000 accepted outcomes per month. Higher entered costs raise unit cost; more accepted outcomes spread the same cost over more results.
Formula: entered monthly costs ÷ (monthly tasks × acceptance % ÷ 100). The numerator includes only the costs you enter. Add applicable licence, usage, integration, human review and rework costs yourself; this is not automatically a fully loaded estimate or a vendor billing model. Capacity released is not realized financial value.
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