Agent-building layer that sits on an existing CX stack such as Zendesk, Salesforce Service Cloud, Genesys or Five9, typically live the same day without changing ticketing or CRM.
Provider lists SOC 2 Type II and ISO 27001. Confirm auditor, product scope and validity. HIPAA and GDPR are laws; HIPAA deployments require their own configuration.
Additional data conditions
Subprocessors and underlying models
Model providers OpenAI, Anthropic, Google (zero data retention, no training) plus own "Voiceflow Core" model; infrastructure AWS and GCP; sub-processor list (DPA Annex III) not published on page
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®