Unily is a managed Azure-hosted employee intranet whose Azure OpenAI-based features summarise, translate and recommend content, with a Glass add-on executing tasks in systems like Workday and ServiceNow.
Fully managed Microsoft Azure production environment; hosting and Microsoft AI services in customer-selected region (examples EU, US, Australia); some sub-processors US/UK (e.g. Cloudflare logging in US)
FAQ: Unily uses Microsoft Azure OpenAI models for user-initiated requests and data 'is never used to train AI models.' AI approach update page does not address training.
Certificates and audit reports
ISO 27001 (certificate PDF filename references NQA; issuer not named in text); SOC 1 and SOC 2 reports (attestations; auditor not named); CSA STAR registry entry; UK Cyber Essentials
Scope not stated; reports via customer portal. Not verified on issuer/registry sites.
Additional data conditions
Subprocessors and underlying models
Microsoft Ireland (Azure hosting and Microsoft AI services, customer-selected region), Twilio SendGrid, ServiceNow UK, Cleverbit, Planhat, Datadog, Bitmovin, Merge API (Glass), Cloudflare, DeepL (optional translation), plus Unily group entities (UK, US, Australia). Models: Azure OpenAI; BYOLLM approach for connecting preferred AI tools
Azure OpenAI from https://www.unily.com/features/ai-powered-intranet; BYOLLM from https://www.unily.com/about/product-updates/a-more-flexible-secure-approach-to-ai. OpenAI not named on sub-processor list.
Retention and deletion
Processing lasts for customer's use of services and retention periods in the customer agreement; no specific periods published
Yes: 'All AI capabilities respect user permissions and access controls'; Glass: 'Users only see and act on what they are authorized to access', enforced by downstream systems
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
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