Telecom page: 'telli offers usage- and outcome-based pricing options'; proposals itemize setup and ongoing costs (https://www.telli.com/solutions/telecom). No concrete unit (e.g. per minute) stated.
Data and controls
Where data is stored
EU hosting configurable per agent: EU telephony, EU-hosted STT and TTS, LLMs on Microsoft Azure EU servers; raw audio, transcripts, prompts, responses and metadata stay in EU
Not a listed gap; included for context. STT/TTS vendors for EU mode not named; changelog lists Soniox, Deepgram, Cartesia, ElevenLabs, GPT-5.6 as selectable models without stating region (https://docs.telli.com/changelog).
Provider page: 'supports over 40 languages' without listing German; telli founded in Germany, site available in German (https://www.telli.com/solutions/telecom).
Questions for the provider
Ask the provider whether your data is used to train models and which consent controls apply.
Ask the provider for the price, billing unit and required commitment for your scope.
Ask the provider which retention and deletion terms apply, including when the contract ends.
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
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