Squirro is a GenAI and enterprise search platform for regulated industries such as banking, combining GraphRAG over ontology-based knowledge graphs with ACL-filtered retrieval, deployed on-premises, in private cloud or hybrid.
No product functional limitations stated on marketing pages.
Fit and decision conditions
Prerequisites
A configured LLM is required for Squirro Chat (OpenAI key, Azure deployment, or OpenAI-compatible endpoint); Server/Setup space access to configure; Active Directory or other login authority for ACL filtering
Quote: 'Squirro Chat requires a configured LLM to generate responses.'
Data and controls
Where data is stored
Not named; data residency via customer-controlled on-premises or private cloud deployment; Squirro-hosted instances are single-tenant cloud (region not stated)
Quote: 'flexible deployment options (on-premises/private cloud) for data residency'. Single-tenant from https://docs.squirro.com/en/latest/getting/self-service/.
Certificates and audit reports
ISO 27001 (stated certified; issuer/scope not named on page, certificate downloadable); SOC 2 Type I attestation by A-LIGN Compliance and Security, Inc. (Security criteria, as of 16 March 2026); SOC 2 Type II in progress
Docs (https://docs.squirro.com/en/latest/security/index.html) confirm ISO 27001 and SOC 2 Type I. Not verified on issuer sites. GDPR/CCPA are laws. EPCO security assessment is not a certification.
Additional data conditions
Subprocessors and underlying models
Bring-your-own LLM: OpenAI, Azure OpenAI, or any OpenAI-API-compatible endpoint incl. open-source models on own infrastructure; 'agnostic LLM integration'; default model not stated; sub-processors not named
Platform page lists Private Cloud, On-Premises, Hybrid; multi-tenant SaaS not offered per comparison page framing.
Organisation fit
Large enterprises in banking, financial services, insurance, manufacturing, telecoms, public sector; named in 2025 Gartner Market Guide for GenAI Platforms in Banking & Investment Services
Yes: quote 'Squirro uses query templates for ACL-based access control, filtering user queries based on data retrieved from the login authority, e.g., active directory'
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