No accuracy or usage-cap limitations for Empower published; trial limits from https://www.ringover.com/pricing.
Fit and decision conditions
Prerequisites
Empower Business: 'Compatible with Google Meet, Zoom, Teams and Webex'; Empower Enterprise: 'Compatible with Ringover and Meet.us calls, plus Google Meet, Zoom, Teams and Webex'. No requirement for a Ringover telephony plan stated.
Same wording on https://www.ringover.com/conversational-ai.
Data and controls
Certificates and audit reports
CSA STAR Level 1 (self-assessment, CAIQ) registry listing, listed since 5 May 2026; listing text states 'Ringover is ISO 27001 certified' and that SOC 2 Type 2, HDS and HIPAA are being pursued (not held).
Only the STAR Level 1 listing is verified on the issuer (CSA) registry; Level 1 is a self-assessment, not a certification or audit. The ISO 27001 claim is company-written text in the listing; certificate and certification body not seen, so ISO 27001 itself is not verified. Ringover's own security page (https://www.ringover.com/security) names no certifications ('certified data centers'). GDPR is a law.
Additional data conditions
Subprocessors and underlying models
No named sub-processor list found. Privacy policy: 'We do not use service providers to host your personal data'; non-US data 'hosted on our servers in France or the European Union'; TCR (US) receives numbers/names for campaigns. AI 'Developed by our in-house experts'; no third-party model provider named.
Security page: https://www.ringover.com/security ('17 data centers across the globe (including 6 in the US)').
Retention and deletion
Customer identification data 1 year after contract termination; service-use data 5 years; call recordings per user-set duration and regulation; chat recordings 1 year; some data deletable from Dashboard; other deletion via support/DPO.
Privacy policy: portability right 'allows you to have your data moved, copied or transferred to another controller'. No export feature/format described.
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®