Contact center platform hosted in Europe that automates request triage, assists agents in real time and connects to Salesforce through Open CTI and Service Cloud Voice.
RGPD/GDPR is a law, not a certification. "PCI-DSS payments" feature on product page is not a certificate claim. Not third-party verified.
Product-specific conditions
Deployment
SaaS CCaaS cloud; customer data "stored and processed in European infrastructures"; option of "sovereign cloud France"; AI agent deployable standalone or with Odigo CCaaS
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.