The product source was inaccessible. The FAQ describes risk scoring of transactions across ERP, general ledger, accounts payable and revenue data. This is the provider’s capability description.
The provider’s own sources say different things here. Contradiction: FAQ page cites a “3,000+” ERP connector figure vs 3 direct connectors in help centre and 46 logos on integrations page. “MindBridge will never push data into your ERP”
Direct connectors: authorisation expires (7 days self-connect, 1–180 days client invite); “Only fields present in the ERP can be extracted”; ERP changes need re-sync; Xero lacks AP/AR files, Sage Intacct lacks outstanding payables/receivables lists; DATEV GL “cannot be ingested into MindBridge without first formatting it”
Help article: “Ensuring staff possess adequate skills to interpret the results of the MindBridge analysis results is essential”
Fit and decision conditions
Prerequisites
GL/sub-ledger data formatted per MindBridge transformation guide or ERP connector access with client-granted credentials; one data source per analysis; prior periods added before multi-period import
Data stored “in a European Union member-state, the United Kingdom, the US, Canada and/or Australia”; location “may be further determined by the Subscriber in an order form”; Microsoft Azure hosting for client data files in EU, CAN, USA & AUS
Specific EU Azure region/country not named. Support/ingestion by MindBridge Analytics Ltd (UK) and Corporation (USA); several support/analytics sub-processors in USA/Canada
Certificates and audit reports
ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019 certified “by A-LIGN”; SOC 1 Type 2, SOC 2 Type 2 (security, confidentiality, availability), SOC 3 reports (A-LIGN Compliance and Security); algorithm audit by Holistic AI
Provider-stated, not registry-verified; report periods not stated. SOC reports are attestations. Holistic AI algorithm audit: no standard named, date not stated (blog Oct 2023), report restricted to customers – an assessment, not a certification
Additional data conditions
Subprocessors and underlying models
Microsoft Azure (hosting, EU/CAN/USA/AUS), MindBridge Analytics Ltd (UK), MindBridge Analytics Corporation (USA), Microsoft Cloud Services, ChurnZero, ZenDesk, LearnUpon, Atlassian, Pendo, Microsoft MS365, MS SharePoint
Annex 2 last modified 1 Oct 2026 (page metadata). No LLM provider named
Retention and deletion
“MindBridge does not enforce data retention policies on any content imported into or created within the platform”; deleted data removed from database “within 30 days” and from backups “within 60 days”; DPA: return or destroy “Promptly” after termination
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®