The security page describes ISO alignment while the trust portal lists an ISO certificate. SOC 2 and PCI AoC are attestations.
Additional data conditions
Subprocessors and underlying models
Sub-processor names not shown (trust portal links a 'Subprocessors list'); document titles reference Google Cloud (GCP infrastructure, SOC 2), Equinix (data centre SOC reports), VoiceBase and Tenfold (LivePerson-acquired components). LLM providers not named on reviewed pages.
Data centres: US (Virginia, California), EU (UK, Netherlands), APAC (Sydney, Melbourne) per https://knowledge.liveperson.com/security-regulations-liveperson-disaster-recovery.html/
Product-specific conditions
Deployment
SaaS (LivePerson-operated data centres in US, EU, APAC; GCP infrastructure).
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