Contact-center QA that scores every interaction and flags patterns as they happen, running on Google Cloud and never using customer data to train shared models.
SOC 2 is an attestation. The provider's security page uses ISO 27001 Type II wording; request the actual certificate and scope. HIPAA and GDPR are laws.
Additional data conditions
Subprocessors and underlying models
Sub-processors shown: Datadog, Deepgram, GitLab, GCP, Hevo, Heap, Mixpanel, Pusher Ltd, Sentry; LLM providers not named; AI sub-processors contractually barred from training on customer data
Purposes/locations not shown. AI sub-processor statement from https://thelevel.ai/security.
Retention and deletion
Customers configure retention periods per data class; on request or termination data cryptographically erased with deletion SLA '≤ 30 days'; encrypted cross-region backups
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®