Task classification by ETHORITY. Check the product’s documented scope against your task.
Limitations
Runs inside Enreach Contact app (desktop and mobile); available via Enreach Contact beta; call recordings kept 30 days and voicemail transcripts 90 days
ISO/IEC 27001:2022 - Enreach Holding B.V. and NL/ES/DE entities (incl. Enreach GmbH Bochum, Enreach Germany GmbH Dortmund); scope SaaS, UC, telephony and call center solutions, data centre and ICT; certification body DNV Business Assurance B.V.; cert no. C846061; valid 15 Mar 2026 - 14 Mar 2029. Also ISO 9001. BSI C5 stated only for SwyxON cloud.
Provider-hosted certificate copy (security page https://www.enreach.com/en-en/security links an equivalent PDF); not checked on DNV registry, so not independently confirmed evidence. C5 claim from https://www.enreach.com/en-en/built-in-europe-for-europe applies to SwyxON, not Shomi. GDPR, NIS2, DORA, AI Act are laws.
Additional data conditions
Retention and deletion
Call recordings retained 30 days; voicemail transcripts 90 days
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.