Elastic · Product
The provider’s own sources say different things here. The solution page still promotes Workplace Search with a trial, while the 15 April 2025 provider announcement says standalone App Search and Workplace Search are deprecated in 9.0, available in 8.x and supported for 27 months after the end-of-life announcement. Confirm the supported version and migration plan. https://www.elastic.co/blog/search-for-enterprise-serverless
Derived from solution page; standalone Workplace Search product deprecated, capability continues via Elasticsearch connectors.
Count derived from listed logos (26 entries incl. 'Customized connector'). Self-managed connectors and APIs for custom on-prem sources.
Deprecation from https://www.elastic.co/blog/search-for-enterprise-serverless.
Developer effort implied: teams build their own Slackbots/portals (solution page).
No Workplace Search-specific price; solution page only 'Contact sales'.
Platform price, not a per-user search licence. Tier required for document level security not named.
Trust FAQ (https://www.elastic.co/trust/faq): Elastic Inference Service requests 'are routed to the nearest available region', which may differ from deployment region.
Quote: 'Elastic does not use your data to train its AI models.' Built-in models: 'Customer data is never used to train, validate, or fine-tune these models.' Customer-configured third-party LLMs governed by customer's agreement with that provider.
Confirm Cloud Hosted versus Serverless certificate scope. HIPAA is a law.
Pricing describes cloud hosting on AWS, Azure and GCP.
Index retention otherwise customer-configured (not detailed).
Solution page: 'download on-prem'; Serverless recommended for migration in deprecation blog.
Signals only; no user-count guidance.
14 days from page meta description.
DLS connectors: Confluence, Dropbox, Exchange Server, Jira, GitHub, Gmail, Google Drive, Network Drive, OneDrive, Outlook, Salesforce, SharePoint Online/Server, ServiceNow. Beta, not GA. Sync timing of permissions vs query time not explicitly stated in fetched part.
Editable hypothetical example · not provider pricing or measured performance. Use this monthly worksheet to test your own quote and quality assumptions.
/ accepted outcome
accepted outcomes / month
5,000 tasks × 80% = 4,000 accepted outcomes per month. Higher entered costs raise unit cost; more accepted outcomes spread the same cost over more results.
Formula: entered monthly costs ÷ (monthly tasks × acceptance % ÷ 100). The numerator includes only the costs you enter. Add applicable licence, usage, integration, human review and rework costs yourself; this is not automatically a fully loaded estimate or a vendor billing model. Capacity released is not realized financial value.
Inputs stay in this browser tab’s session, including reload and language changes. They are not added to the page URL. Continuing prepares an unsent enquiry draft.
Each mark shows what kind of source backs a fact. Open the fact to read the source, the date it was checked and any conditions.
Figures marked 'Scenario' are calculated from stated assumptions. Results measured in practice are shown separately.
Each source supports its recorded scope. Documentation depth and independent verification are separate.
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