Dust lets company teams build shared AI agents over connected knowledge sources and tools, choosing among 20+ models per task, with stake-level approvals before agents take actions like sending email.
Task classification by ETHORITY; match it to your intended use.
Connects with
Connections, MCP servers, Open API; named: Notion, Slack, Salesforce, GitHub, Gmail, Outlook, Zendesk; homepage "70+ connectors"; Business plan up to 3 connectors and 5 remote MCP servers, Enterprise unlimited
The provider’s own sources say different things here. Inconsistent counts across own pages: pricing 'Connectors to 20+ sources' vs homepage '70+ connectors' (https://dust.tt/)
"Dust is not designed for bulk email campaigns"; "send_mail is disabled by default on existing workspaces"; Business plan capped at 3 connectors, 5 Spaces, teams up to 100
Per seat per month with monthly credit allowance (Pro 8,000, Max 40,000 credits per seat/month); programmatic usage $0.01 per credit; Enterprise workspace-pooled credits
The provider’s own sources say different things here. Business plans for teams up to 100 people; yearly toggle 'Save 20%'. Page meta description gives $24/$120 (currency inconsistency on same page)
Tool stake levels: High (e.g. send_mail) "Requires explicit user approval every time the tool is used"; Medium (create_draft) approval once per recipient set; Low confirmations optional; 'Never ask' executes automatically
Documented for Gmail tool; homepage: "with people in control". Roles Member/Builder/Admin and restricted Spaces per https://docs.dust.tt/docs/access-controls-and-permissions
Pricing lists 'Audit logs & advanced security controls' as Enterprise-only; content scope of logs (agent actions) not specified
Questions for the provider
Ask the provider for the price, billing unit and required commitment for your scope.
Ask the provider which retention and deletion terms apply, including when the contract ends.
Cost per accepted outcome
Editable hypothetical example · not provider pricing or measured performance. Use this monthly worksheet to test your own quote and quality assumptions.
/ accepted outcome
accepted outcomes / month
5,000 tasks × 80% = 4,000 accepted outcomes per month. Higher entered costs raise unit cost; more accepted outcomes spread the same cost over more results.
Formula: entered monthly costs ÷ (monthly tasks × acceptance % ÷ 100). The numerator includes only the costs you enter. Add applicable licence, usage, integration, human review and rework costs yourself; this is not automatically a fully loaded estimate or a vendor billing model. Capacity released is not realized financial value.
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A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
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