According to Doxis (formerly Klippa): “Doxis’ solution leverages AI to analyze the pixel-level structure of documents in the metadata to detect fraud.”
The provider’s own sources say different things here. Count inconsistent: platform page cites 50+ integrations (https://www.klippa.com/en/dochorizon/platform/)
"Doxis supports all Latin-based languages, with additional languages available on request"; platform provided "as is"; Doxis not responsible for accuracy of processed data, which depends on uploaded data quality
Pay-as-you-go/credits from https://www.klippa.com/en/dochorizon/platform/
Data and controls
Where data is stored
"Servers are in Amsterdam by default"; sub-processor list: Microsoft Azure West Europe (Amsterdam), Google Cloud and AWS within the EEA; custom server location "possible in any location worldwide"
The provider’s own sources say different things here. Inconsistent: fraud-detection page says EU-hosted, document-checking and AI-agent pages say servers "located in Europe and the US". Sub-processor page last updated 24 May 2023 (https://help.klippa.com/en/article/list-of-sub-processors-dochorizon-1cvij7c/)
ISAE 3000 is an assurance report, not a certification; GDPR/CCPA are laws. ISO 9001 listed in platform FAQ but not in logo section. Issuer unknown; not registry-verified
Additional data conditions
Subprocessors and underlying models
Microsoft Azure (Ireland entity; West Europe/Amsterdam processing), Google Cloud (Google Vision OCR, Workspace; EEA), AWS (OCR framework, EEA). No LLM providers named
List dated 24 May 2023, may be outdated; platform/agent pages mention a Prompt Builder without naming models; Cloudflare and Microsoft Entra ID cited on fraud page but not in sub-processor list. BYOM not stated
Retention and deletion
Users can set retention periods in Platform settings; "By default, Doxis doesn't store customer data on its servers"; on termination Doxis may delete account and data (no timeline)
No confidence or fraud-score thresholds stated; HITL annotation marked 'coming soon' on platform page; quote from https://www.klippa.com/en/ai-agents/ai-agent-document-review/
Questions for the provider
Ask the provider which data region applies to your account.
Ask the provider whether your data is used to train models and which consent controls apply.
Ask the provider for the price, billing unit and required commitment for your scope.
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