Machine-learning feature in Basware AP that proposes GL and cost-centre coding rows for non-PO invoices from the customer's historical supplier coding, offering top-five options for review.
No accuracy figure for SmartCoding found; AI & ML page claims accuracy “continuously improves” without figures. The “above 97% accuracy” figure on that page refers to SmartPDF, not SmartCoding
Fit and decision conditions
Prerequisites
Basware AP automation; invoice must have no coding rows; based on “invoice header data” and “historical coding information for the supplier”; SmartCoding Premium v2 for multicoding (Basware migrating all v1 modules to v2 by end of September 2026)
Cloud Services Terms v01102025 cl.1.4/1.5 allow AI Applications to process Customer Data for “internal research and analysis to improve system performance”; no opt-out, aggregation or cross-customer scope stated. AI & ML page: improves “By leveraging and learning from company financial data”
Certificates and audit reports
ISO 27001 (Basware Oy, certificate file dated 2025) incl. ISO 27017, ISO 27018 and HDS; ISO 9001 listed; SOC 1/ISAE 3402 and SOC 2/ISAE 3000 reports “available to customers and prospects under NDA” (attestations)
Provider-stated, not registry-verified. ISO scope, standard revision, certification body and validity not stated in page text. SOC/ISAE auditor and report period not stated. DPA Annex 2 (2021) describes controls “externally audited by a well-known certified public accountant (CPA) entity”. Company-level, not SmartCoding-specific
Additional data conditions
Subprocessors and underlying models
Not named – “Upon request, Basware shall inform Customer of the main Subprocessors currently involved”; no LLM provider named; terms state Basware “may use artificial intelligence technologies, including generative AI”
Customer Data made available “at a minimum for a period of 90 days” after termination; afterwards “no obligation to maintain or provide any Customer Data”; DPA: deletion “within a reasonable time”
Customer Data made available to customer for at least 90 days after the service ends; “Specific practices regarding return of Customer Data may vary” (per Service Documentation)
Yes (review option) – “You can then review and confirm the proposal.”; “Undo smart coding” reverses it; invoices move on via “Send to Validation or Approve”
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®