AI Answers responds to customers from Stonly's structured, metadata-rich knowledge content, which can be connected from tools such as Zendesk Guide and Google Docs.
Badges on pricing, ai-answers and legal notice pages: "SOC 2 Type II", "GDPR", "HIPAA" (GDPR/HIPAA are laws, not certifications). No trust centre found. Not third-party verified.
Additional data conditions
Subprocessors and underlying models
"Microsoft Azure and Open AI (our AI model providers)"; Amazon Comprehend for PII/PHI detection; AWS hosting; no sub-processor list found
Small Business self-serve plan "for companies with under 100 employees" (4,000 guide views, 5 team members); Enterprise custom ("Schedule a call") incl. AI Agents, help desk integrations, SSO; free Basic plan
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®