Virtual assistant for authenticated self-service inside digital banking plus agent assist that suggests responses to human agents, with context-preserving handoffs.
Task classification by ETHORITY. Check the product’s documented scope against your task.
Data and controls
Certificates and audit reports
SOC 2 Type 2 (attestation); PCI DSS; 'HIPAA/HITECH Type 1' attestation. No ISO 27001 for Glia itself - page says AWS ISO/IEC 27001 reports are 'inherited'.
Scope, auditors and report availability not stated; no trust centre located. CCPA, HIPAA are laws. Inherited AWS certifications are not Glia certifications. Not third-party verified.
Additional data conditions
Retention and deletion
Customers set retention: 'Glia retains information about User activity on Customer Sites as necessary'; deletion requests go to the customer site operator
A written comparison of up to three AI offerings · €195 net
You get the facts that matter for your decision, each with its source, the questions to ask each vendor and a cost estimate based on your own numbers. First you agree your three most important criteria with Sten Franke.
We deliver your brief by email within a maximum of five working days after payment is confirmed and we have agreed the question and minimum information needed to begin. ETHORITY confirms the start date and delivery date and delivers earlier when the reviewed brief is ready. Missing optional information is recorded and assessed; it does not require you to research the solution yourself. Review before delivery and email support are included.
ETHORITY®